How do I contact Lufthansa by phone?

(800) 645-3880Lufthansa / Customer service

Do miles and more points expire?

How long are my Miles & More award miles valid? Award miles are valid for 36 months from the date of the activity and, unless they have been used, expire at the end of the quarter.

Can Lufthansa miles be transferred to United?

The alliance means you can redeem your Lufthansa miles for flights on United and your United Airlines miles for flights on Lufthansa. While you can use miles from one airline to fly another airline, it’s not possible to combine miles between the 2 programs.

How do I use my miles and more Evoucher?

Good to know: once used, eVouchers are automatically deducted from your mileage account….There are a variety of different ways to redeem eVouchers:

  1. Directly online when booking your upgrade award.
  2. By telephone via your local Service Team.
  3. At the check-in right at the airport.

How do I stop my miles and more points from expiring?

Award miles can be protected from expiry through status membership, a Miles & More Credit Card and by using the Miles & More partner Loylogic. Award miles do not expire for the duration their status for members who have reached Frequent Traveller, Senator or HON Circle Member status.

Can you transfer Lufthansa miles to another person?

With the “Transfer Miles” service you have the option of transferring or receiving award miles to or from another Miles & More member for a transaction fee.

Is Lufthansa giving refunds?

Providing Prompt Ticket Refunds Lufthansa will issue refunds for all eligible tickets within seven (7) days for credit card purchases and within twenty (20) days for purchases made by cash or check.

Why Miles&More with Lufthansa?

With Miles & More you will earn status miles for every one of your Lufthansa flights and these will help you achieve frequent flyer status. As a result, you will soon be able to enjoy privileges that will make flying even pleasanter. Start your trip with a stay in one of our various lounges – whether for relaxation or for work.

How can I use my Lufthansa Miles?

You can also use your miles for purchases in Lufthansa WorldShop: for luggage, fashion, cosmetics and more. Every journey begins with the first step. Register now with Miles & More and enjoy numerous benefits. You will also receive 500 miles immediately when you download the Miles & More app.

How can I contact Lufthansa for assistance with my flight booking?

You can contact us if you require our personal assistance with your flight booking. We will be happy to help you with your enquiry. Currently, fraudulent fake pages with purported Lufthansa contacts can be found on the Internet using the standard search engines. These aim to access the (personal) details of our customers.

How do I access my personal details on Lufthansa?

These aim to access the (personal) details of our customers. Please only use channels listed on for making contact, and enter your details only on Always access the website manually by typing in your browser’s address bar, and do not follow any link that has not been made available by Lufthansa.