Has TELUS been hacked?

Telus recently identified a breach of security safeguards that affected your account when a SIM swap was performed on your account by an unauthorized party. Our investigation determined that your account was improperly accessed by an imposter who had logged in using stolen Telus employee credentials,” the email reads.

How do I recover my TELUS email account?

How to change or reset your Webmail password

  1. Go to your telus.net Webmail.
  2. Select Forgot?
  3. Enter your TELUS email address.
  4. If you previously setup a recovery email method, a password reset link will be sent to you.
  5. If you previously setup a recovery mobile phone number, a passcode will be sent to your phone.

Why is my TELUS account locked?

Your account is locked If you have already made five (5) unsuccessful log in attempts, your account will be locked for security purposes. To unlock your account, contact us. Reset your password using the steps in the forgotten password section above.

Is TELUS changing to Google?

To provide our customers with the best possible email experience, TELUS is in the process of transitioning all existing TELUS email accounts to a platform powered by Google. This transition will require you to take action and will mean a change in how you access your TELUS email today.

Is TELUS email secure?

TELUS Email is secure, ad-free and always available – on any device.

How do I access my TELUS net email?

You can access your TELUS email by visiting email.telus.net. This link will redirect you to Gmail.com and the “@telus.net” part of your email address will be pre-populated in the username field.

What is happening with telus Webmail?

We will be migrating all accounts over to our new platform and we will not be supporting our existing platform starting in 2021. You will continue enjoying what you love about your TELUS email, in a more secure and reliable platform.

How do I access my Telus email from Google?

You will then have to follow these steps:

  1. Visit mail.google.com/a/telus.net.
  2. Enter your username and your password.
  3. Accept Google’s terms and conditions (a technical requirement)
  4. Set up your account recovery method.

How do I authorize my Telus account?

Set up Access

  1. A banner featuring all pending access requests will be made visible.
  2. Select Set up Access on the requests you wish to approve.
  3. Select the role which you wish to assign the user. Note: This will control the user’s range of privileges on the account.
  4. Assign phone numbers.
  5. Select Confirm Access.

What is happening with Telus email?

Can I keep my Telus email address?

Yes, It is still possible to keep an email only account for a $7 charge every month. You might need to give TELUS a call to let them know that you want to keep it even if you are moving to a location where Internet is already available.

How do I contact Telus about privacy issues?

Questions? If you have any questions or concerns about how we manage your privacy, please call us at 1-800-567-0000 or email us at [email protected]

How do I report phishing and fraud on my Telus account?

Phishing phone call: Report the call to the TELUS Customer Care. Dial 1-866-558-2273 or *611 from a TELUS handset Spam: Forward the email to [email protected] Fraud: If you believe you are a victim of fraud or worry that you may have been targeted, please report this activity to TELUS Customer Care.

What Apple products are available at Telus?

Explore Apple at TELUS Discover iPhone 12 series, Apple Watch Series 6 and latest iPad Pro models on Canada’s fastest network. Shop Apple Discover Samsung products at TELUS The newest Samsung smartwatches and Galaxy smartphones are better on Canada’s fastest network.