How do I contact Quicken customer support?

The Quicken Support phone number is 650-250-1900. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday. To see current wait times, click here.

Is Quicken Online still available?

You can access Quicken on the Web directly through or go to > Sign In > Quicken on the Web. Remember to use your Quicken ID to sign in.

How do I reset Quicken Online?

Reset cloud data

  1. Click the Mobile & Alerts tab.
  2. Click edit profile.
  3. If prompted, enter your password.
  4. In the left pane, select Mobile & Web.
  5. In the right pane, under Quicken Mobile & Web, click Reset your cloud data.
  6. In the Reset Your Cloud Data dialog, type yes, and then click Reset to confirm the reset.

How do I access my Quicken cloud?

To access your Quicken Cloud account, go to and log in with your email address and password. Once logged in, you will be able to access your Quicken Cloud account and download the Quicken Mobile App on your device of choice.

How do I chat with Quicken?

I chat with Quicken Support? Our chat support is available from 5:00am PT to 5:00pm PT, seven days a week. Just click here to go to our support homepage, and then click Chat Now. Windows Mac Mobile …

What is Quicken Online?

Quicken Online is a web-based version available for users to provide free finance solutions. By using the web-based version, users can check their balances, manage paychecks, cash flow, and many more. On the other hand, Quicken desktop is a desktop-based version that also provides finance solutions.

How safe is Quicken Online?

Your financial information is transmitted using Secure Socket Layer (SSL) technology and is encrypted, so it is unreadable during transmission. It is then stored on our firewall-protected servers and is securely transmitted directly to your desktop computer when you initiate One Step Update.

How do I fix a Quicken cloud sync error?

After updating the app, you can logout and then log in to the app again. If you still find issues such as “Quicken cloud sync errors no repair” then you can reset the cloud data using the desktop program and then logout from your mobile app.

How do I remove my data from the Quicken cloud?

Simple steps to Edit or Delete Quicken cloud data

  1. Go to Edit > Preferences…> Cloud Accounts.
  2. Click cloud accounts associated with this Quicken ID.
  3. Select the data cloud that you want to delete.
  4. Click Delete.
  5. On next screen type Yes to confirm.
  6. Now click on Delete again.

Where are my Quicken backup files?

By default, Quicken stores files in the Quicken folder. In File Explorer, open My Documents > Quicken. If Quicken reveals more than one . QDF file on your computer, make sure that you open the one that you want.

Is Quicken going out of Business?

Every Quicken product has an expiration date. You can find yours by navigating to Help > About Quicken on Windows, or Quicken > About Quicken on Mac….How to Find Your Subscription Expiration Date.

Product Discontinuation Date
Quicken 2017 US Windows and Mac April 30, 2020
Quicken Bill Pay August 31, 2020