How do I escalate a complaint to T-Mobile?
How do I contact a real person at T-Mobile?
- Contact the Director of T-Mobile’s Executive Response team on Twitter (@art_lucero). T-Mobile’s Executive Response team deals with complaints that have escalated from the lower levels of customer support.
- Call the main line for T-Mobile’s Executive Offices at (425) 378-4000.
What does an associate expert do at T-Mobile?
Associate Expert You’ll start by learning to own the customer experience by listening to your customer’s issues like a pro. You’ll pick up on subtle cues and customer rhythms, and then help create a resolution mix that makes T-Mobile fans for life.
Does T-Mobile have a corporate office?
12920 Se 38th St.
Does T-Mobile outsource customer service?
Others say that the customer service has worsened because T-Mobile has outsourced the service. And the worsening of the customer service does not seem to be limited to the phone network but applies to other areas as well.
How do I talk to a supervisor at T-Mobile?
How to contact your Team of Experts:
- Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.
- Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.
- We’ll call you.
Can you sue T-Mobile?
In California, you can sue T-Mobile for a maximum of $10,000 if you are an individual. If you are a business suing T-Mobile, you can sue for a maximum of $5,000. Note, if you are a sole proprietor, you count as an individual.
How much do T-Mobile mobile experts make?
As a Mobile Expert and depending on where you live, you’ll earn an hourly rate between $14.00 and $18.50/hour. You’re also eligible for an incentive plan and special monthly incentives. In fact, our Mobile Experts earn an average of $28/hour.
How much do T-Mobile employees make?
T-Mobile, Inc. Jobs by Hourly Rate
|Job Title:Sales Associate||Range:$9 – $18||Average:$12|
|Customer Service Representative (CSR)||Range:$11 – $21||Average:$15|
|Retail Sales Associate||Range:$10 – $20||Average:$13|
|Sales Consultant, Mobile Telecommunications||Range:$9 – $18||Average:$12|
How can I talk to a T-Mobile supervisor?
How do I get in touch with T-Mobile corporate office?
T-Mobile Headquarters Address and Contact
- Address: 3618 Factoria Blvd SE, Bellevue, WA 98006, USA.
- Phone Number: +1 425-641-1140.
- Email: [email protected].
- Number of Employees: 52000.
- Established: September 18, 1990.
- Founder: Richard Johnson.
- Key People: John Legere, Mike Sievert.
Who is over T-Mobile?
Mike Sievert is president and chief executive officer of T-Mobile and is a member of T-Mobile’s Board of Directors.
When did T-Mobile outsource customer service?
Between March 11 and March 31, T-Mobile moved almost our entire customer care workforce out of 17 call centers across the US and into a work from home operation. We figured out technology needs and crafted work from home policies for the entire team in just 11 days.
How can I view my T-Mobile bill details?
Learn about the different things that may impact your T-Mobile bill. Click the Bill details button below to compare your monthly charges. For more info, once you’re in the Bill details screen, click the Download PDF button to view the summary or detailed bill.
How do I get help with T-Mobile customer service?
Just real help from real people, on your terms. How to contact your Team of Experts: Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat. We’ll call you.
How do I contact the T-Mobile Team of experts?
How to contact your Team of Experts: Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call. Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat. We’ll call you. Schedule a time in the T-Mobile app or My T-Mobile to have your team call you.
What happens if I Call T-Mobile from a different phone?
If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. All calls made to this number from a T-Mobile handset are free from roaming, airtime, or long distance charges.