How do I fix offline files?

If the cache still does not appear to function correctly, an Offline Files reset can be performed using the following procedure:

  1. In Folder Options, on the Offline Files tab, press CTRL+SHIFT, and then click Delete Files. The following message appears:
  2. Click Yes two times to restart the computer.

How do I change offline files to online?

In addition, you can click File Explorer -> Home -> New -> Easy Access -> Work Offline button to get the offline file online. If you click it again, it will back to offline. Note: It will never change to work online. You need to monitor the status from the status bar of the File Explorer at the bottom.

How do I enable Windows offline files?

Here’s how:

  1. Open Start.
  2. Search for Control Panel and click the top result to open the legacy app.
  3. Click the View by menu and select the Large icons option.
  4. Click on Sync Center.
  5. Click the Manage offline files option from the left pane.
  6. Click the General tab.
  7. Click the Enable offline files button.
  8. Click the OK button.

How do I get my folder back online?

If you use a folder or file that isn’t currently available, when the share becomes available, right-click the folder or file and select Synchronize. Choosing this option synchronizes the content and makes the folder or file available online again.

How do I make a Google Doc available offline?

Save Google Docs, Sheets & Slides for offline use

  1. On your computer, go to
  2. Right click the Google Docs, Sheets, or Slides file you want to save offline.
  3. Turn on “Available offline.”

What does it mean when a folder is offline?

Offline Files makes network files available to a user, even if the network connection to the server is unavailable or slow. When working online, file access performance is at the speed of the network and server. When working offline, files are retrieved from the Offline Files folder at local access speeds.

Where are offline files stored in Windows 10?

Windows Offline Files caches files in the directory C:\\Windows\\CSC. Unfortunately, very strict permissions prevent even administrators to peek inside the cache – only SYSTEM has full access. The free tool Run As System can start arbitrary processes as local system.

How do I know if the Offline Files synchronization is working?

The synchronization runs as planned: the Offline Files icon in the notification area of the taskbar spins regularly and the Offline Files event log ( Applications and Services Logs -> Microsoft -> Windows -> Offline Files -> Operational) has events with source OfflineFiles and ID 1002 (“background synchronization successful”).

Why are my files in the Offline Files cache?

You have administratively assigned one or more directories to be available offline. However, the users have files from other directories in the Offline Files cache, too. In one manifestation of this issue the customer had administratively assigned drive H: to be available offline.

Why can’t I open a shared folder offline?

This is most likely one of the countless bugs in Offline Files. We worked around it by changing the configuration of those network shares that were not supposed to be available offline. After ticking No files or programs from the shared folder are available offline and logging off and back on the superfluous cached files were gone.