Why do I keep getting an error on HBO Max?

If the error only happens with a particular show or movie, please contact us and let us know. Make sure you have the latest version of the HBO Max app. To do this open the app store on your device, search for HBO Max, and see if there’s an update available. If there’s an app update, download it and try streaming again.

How do I fix HBO error?

Fixing the Oops Something Went Wrong error on HBO Max

  1. Restart HBO Max on your Device.
  2. Refresh the HBO Max Web Page.
  3. Do a hard refresh of the HBO Max Page.
  4. Reboot the Streaming Device.
  5. Perform a Power Cycle of the Device.
  6. Try with a Different Web Browser.
  7. Check for device compatibility.
  8. Try streaming with a different device.

Why is HBO GO not working?

Consider restarting your TV, set up box, mobile handset, or game console and the streaming problem might simply solve out. A trial over router can make significant changes. All you need to do is turn off the router/modem, wait for a minute or so, restart it and check if HBO GO or HBO Now is back on track.

Why does HBO say error?

Clear your device’s app cache If you’ve restarted the device and the problem persists, then you might have a problem with the app’s cache. If you are using an Android device, you can clear the cache with a few taps.

How do I clear cache on HBO Max?

On your Android phone or tablet, do the following:

  1. Go to Settings on your Android device.
  2. Tap Search and type HBO Max.
  3. Tap HBO Max (App Info) from the search results.
  4. Tap Storage & cache or Storage.
  5. Tap Clear cache.
  6. Open HBO Max, sign in, and then try streaming again.

How do I restart the HBO app?

Sign out and restart your devices

  1. Sign out of HBO Max.
  2. On your Android TV go to Settings > About > Restart > Restart.
  3. Open HBO Max, sign in, and try streaming again.

Why is HBO not working on my smart TV?

If the HBO Max app is not working on your Samsung smart TV, it could be due to any one of the following reasons. Your Samsung TV is not compatible with the HBO Max app. You have an unstable internet connection or facing WiFi signal issues. You are using the outdated version of the HBO Max app.

How do I refresh HBO GO on my TV?

Method 1: Updating Smart TV

  1. Exit your HBO GO application and the Smart Hub.
  2. In Menu open Settings, then go to Support.
  3. Now select “Software Update” Selecting the software update in Samsung Smart TV settings.
  4. Select the “Update Now” Select the update now and check if any new updates are there.

How do I fix HBO GO on my Samsung Smart TV?

Update TV software Although the TV supports the app, you may need to update the TV software for proper functionality. To do this, use your Samsung remote to go to Settings, then select Support –> Software Update –> Update Now.

How do I clear HBO Max cache?

How do I update HBO GO on my Smart TV?

Open Smart Hub on your Samsung smart TV. Use the remote navigational keys to go to the Apps section. Next, select Settings and choose the Updates option. Find the HBO Max app and press Okay to complete the update process.