Does Disney have a Chat option?
As a resort guest, you should see a new option pop up on the menu screen of your My Disney Experience app. Just click on the button that says “Chat with Us.” From there, it will take you to a messaging window. This is where you can type your question or request.
What is Mouse chat?
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Does Disneyland have a Chat feature?
The Chat with Us feature has been added to the app’s main menu. The button only appears when the guest is logged into a Disney account. Tapping the button takes the guest to a familiar texting interface. The “Know Before You Go” information is accessible from the app’s home screen.
Where is Chat on Disney app?
To help answer some questions, one might turn to My Disney Experience! The My Disney Experience app and website both offer a live chat feature where guests can type their questions and wait for a Cast Member to reply. (It’s the tile called “Chat With Us” in the bottom right corner of the app!)
What time does Disney Chat close?
If you’d still like to speak to us, the best way to do so is through our live chat service for an instant response. You can do this by clicking on the ‘Chat’ icon at the bottom of this page. We’re here to help 8am-8pm, Monday to Sunday.
How do you get a call back from Disney?
Head over to the Email page on the Disney website. There’s a simple form to fill out with your information, your question, and your contact info. Once you have sent your message, a Cast Member will get back to you, but again, this is not a time-sensitive method.
How do I contact Disney World?
To speak with a Cast Member about your Resort hotel or package reservation, please call (407) 939-4357 and follow the prompts. Guests under 18 years of age must have parent or guardian permission to call.
Does Disney respond to emails?
I have sent an email to Disney once. I did get a response though it took a few weeks. I’m sure they get an overabundance of email and need to read each one and direct it to the right department. If you don’t receive a response soon, I would try calling.