What is front office receptionist?

A front desk clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Also known as a front desk receptionist.

What is the function of a receptionist?

For example, announcing guest arrivals, checking guests into the correct rooms, directing switchboard calls, dealing with couriers and any other business that may present itself at the reception desk.

What are receptionist skills?

18 Essential Receptionist Skills

  • Be a Good Communicator.
  • Active Listening.
  • Data Entry.
  • Mail Management.
  • Business Phone Answering.
  • Multitasking Expert.
  • Good Hygiene!
  • Be Calm and Empathic.

What is the role of a receptionist in a hotel?

Hotel Receptionists greet guests as they arrive at a hotel. You check guests in and out, and give them their room keys. You take bookings (by telephone or email), prepare bills and take payments. You often confirm bookings in writing, using a computer to prepare letters or send emails.

What is the duty of a receptionist in a hotel?

Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision.

What makes a good receptionist?

The most successful receptionists will be those who can prioritise tasks, multitask and manage time impeccably. The role can often be high pressured, and professionals will need to keep a cool head at all times.

Why should we hire you as a receptionist?

“If you select me for this position, I would wow you with my organizational skills and the amount of work I can handle. I love putting out fires and solving problems for people, and I think that would make me a great receptionist.” Landing an interview for your dream job requires a lot of time and hard work.