What is MaaS360 Cloud Extender?

The IBM® MaaS360® Cloud Extender® is a lightweight agent that enhances device management capabilities by integrating with on-premises systems within your environment, such as email, corporate directories, certificate authorities, and application and content servers.

How do I install MaaS360 Cloud Extender?


  1. Double-click the MaaS360 Cloud Extender Install icon.
  2. Click Next to advance to the Install Location screen.
  3. Choose your destination folder and click Next.
  4. Type the license key number that you received in the Welcome email message and your Account ID, and then click Next.

What cloud extender module can you use to ensure that users who enroll in MaaS360 use corporate credentials?

The Cloud Extender® facilitates AD/LDAP authentication for the following scenarios: Mobile device self-service enrollment into MaaS360. User portal access to manage devices.

What is the purpose of MaaS360?

IBM MaaS360 is a comprehensive enterprise mobility management (EMM) platform that enables apps and content with trust on any device, at anytime and from anywhere by delivering mobile security for the way people work.

How do I uninstall Cloud Extender?


  1. In the MaaS36 Portal > Setup (hover)
  2. Select on Cloud Extender.
  3. In the event you have multiple Cloud Extenders, select the server you want to uninstall the Cloud Extender from.
  4. In the upper right, select/expand “Actions”
  5. Uninstall Cloud Extender.

What types of custom attributes apply to MaaS360 workflows?

Managing user attributes in the MaaS360 Portal

  • You can define a maximum of 30 custom attributes: 15 text or string attributes, two secure value attributes, and five attributes each of date, enum, or boolean.
  • You can set these values when you add or edit a user account.

Can MaaS360 track your location?

MaaS360® can detect a geographically-based or wifi-based location and apply a policy to a device within 30 minutes depending on the network connection and the status of the MaaS360 app on the device. For Android devices, MaaS360 immediately detects a wifi-based location for a device.

How do I get rid of MaaS360?

Open the MaaS360 App >> Settings >> My Device >> Open the menu (use the menu key on Android) >> Select Remove MDM Control. Once unenrolled, you can uninstall the app from Android App Manager.

Which cloud extender modules connect your mobile devices to your behind the firewall corporate resources?

The Mobile Enterprise Gateway (MEG) module provides gateway and relay functions by providing secure mobile application access to behind-the-firewall information and resources such as SharePoint, internal websites, Windows file shares, and IBM Connections.

Can IBM MaaS360 track your location?