How do I get an upgrade on O2?
Just visit our Upgrades page and enter your My O2 sign in details to get started. If you need to pay an early upgrade fee, or your remaining Device Plan balance, it will be added to your basket, along with your upgrade order. You can also find us in store or contact us to talk about your upgrade options.
How do I find out when My O2 upgrade is due?
Visit My O2 to find out if you can get an upgrade. Sign in, click on My Device and scroll down to take a look at the Upgrade Options. Or you can just give us a call or talk to us using Live Chat.
How early will O2 let you upgrade?
You can use your one month early upgrade benefit to upgrade to any tariff. If you’ve upgraded to a 12 month or 18 month tariff, with a three or six month early upgrade benefit, then you must choose a tariff of the same or higher price.
Can you upgrade anytime on O2?
When can I upgrade? If you’re on Pay Monthly, you can upgrade as soon as you’ve paid off your phone. Want to upgrade early? You can pay off your Device Plan anytime if you’re on O2 Refresh, then you’re free to get your new phone.
Do I keep my old phone when I upgrade?
You can certainly keep your old phones and put them to use. When I upgrade my phones, I’ll probably replace my crumbling iPhone 4S as my nightly reader with my comparably new Samsung S4. You can also keep and re-carrier your old phones.
When you upgrade your phone do you keep the same number?
You’ll need to cancel those separately if you don’t want them. If you’re upgrading your device and plan, you’ll keep the same phone number. Or, if you’re joining us from another network and want to keep your number, find out more about switching to Three.
How do I know if my Iphone is due for an upgrade?
You can text the word “upgrade” to 1311, and it will tell you whether you’re eligible.
How long is left on My O2 contract?
O2 customers simply have to login to ‘My O2’ and go to ‘My tariff summary’ to find the contract’s end date. Alternatively, they can also call 202, which is free of charge from an O2 mobile.
When can I get a phone upgrade?
Even if you think your phone is working perfectly, it may be time for a new device if it’s been 2 or 3 years since your last switch. Over that amount of time, phones have changed enough that you’ll notice significant differences in things like screen size, display resolution and camera quality.