What is Consumer Protection Act Ontario?

The Consumer Protection Act, 2002 (CPA) applies to most Ontario businesses (not just dealers) and it covers both goods and services, including vehicle sales, leasing and repairs. It applies to consumer transactions if either the consumer or the supplier is in Ontario.

What are the 5 consumer rights according to the Consumer Protection Act?

Right to Equality in the Consumer Market and Protection Against Discriminatory Marketing Practices; 2. Right to Privacy; 3. Right to Choose; 4. Right to Disclosure of Information; 5.

Which law regulates consumer protection in Ontario?

The Consumer Protection Act, 2002
The Consumer Protection Act, 2002 is the law that covers many of the things you are going to buy or rent in Ontario. It is meant to make things fair for everyone – consumers and businesses.

What does the Consumer Protection Act cover?

It aims to protect consumers against poor-quality products and unfair business practices or contract terms with regards to transactions, repairs, refunds and delivery. A consumer is defined as “an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession”.

What are the 7 consumer responsibilities?

1 Be honest with the information you provide.
4 Know how to make a complaint.
5 Use the product or service in line with the terms and conditions.
6 Avoiding risk.
7 Apply for products and/or services that meet your needs.

Who enforces the Consumer Protection Act in Ontario?

the Ministry of Government
Your consumer rights are protected by many different acts. Some acts are enforced by the Ministry of Government and Consumer Services and some by other organizations.

What rights are available to consumers?

Consumer Rights

  • Right to safety. Means right to be protected against the marketing of goods and services, which are hazardous to life and property.
  • Right to choose.
  • Right to be informed.
  • Right to consumer education.
  • Right to be heard.
  • Right to Seek redressal.
  • Consumer Protection Act.
  • Ask Yourself!